Effective Date: March 18, 2026

Last Updated: March 18, 2026

TDS (Travel Desk Solutions) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you use our mobile application.

By using the TDS application, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

1.1 Information You Provide

When you use our app, we may collect the following information:

  • Name
  • Email address
  • Phone number
  • Gender
  • User type (regular or corporate)
  • Profile photo (optional)
  • Booking details such as pickup and drop locations, date and time, and passenger information
1.2 Automatically Collected Information

We may automatically collect certain information including:

  • Device type and operating system
  • App version
  • IP address
  • Login activity and session details
  • Firebase Cloud Messaging (FCM) token
1.3 Location Information

We collect location data to provide our services:

  • Precise location (GPS) for booking rides and tracking
  • Background location (only with your consent) for ongoing trip tracking

You can disable location access anytime from your device settings.

2. How We Use Your Information

We use the collected information to:

  • Create and manage your account
  • Process and manage bookings
  • Provide real-time ride tracking
  • Send booking confirmations and notifications
  • Improve app performance and user experience
  • Provide customer support
  • Comply with legal obligations

3. Permissions We Use

The app may request the following permissions:

  • Internet – to connect with our servers
  • Location – to detect pickup location and track trips
  • Notifications – to send booking updates
  • Camera/Storage – to upload profile photos

These permissions are only used for the purposes mentioned above.

4. Sharing of Information

We do not sell or rent your personal data.

We may share your information with:

  • Drivers or transport partners to complete bookings
  • Service providers such as Firebase and Google Maps
  • Legal authorities if required by law

5. Third-Party Services

We use third-party services such as:

  • Google Maps for navigation
  • Firebase for notifications and analytics

These services may collect information as per their own privacy policies.

6. Data Retention

We retain your data only as long as necessary:

  • Account data is retained while your account is active
  • Booking data is retained for legal and business purposes
  • Location data is retained temporarily for service functionality

7. Data Security

We implement appropriate security measures such as:

  • Secure HTTPS communication
  • Authentication using secure tokens
  • Restricted access to personal data

However, no system is completely secure.

8. Children's Privacy

This app is not intended for children under the age of 13.

We do not knowingly collect data from children.

9. Your Rights

You have the right to:

  • Access your data
  • Update or correct your information
  • Request deletion of your account

To request any changes, contact us at the email below.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted within the app or on our website.

11. Contact Us

If you have any questions about this Privacy Policy, you can contact us:

support@traveldesksolutions.in

https://traveldesksolutions.in